Pillar 01

Managed IT & Cloud Operations

24/7 remote monitoring, cloud management and end-user support — off your plate.

We run your day-to-day IT as a dedicated remote team on Gulf Standard Time. From cloud infrastructure to the laptop on a new hire’s desk, one accountable team keeps everything monitored, patched and supported against agreed SLAs.

What's included

Cloud operations

Design, management and cost-optimisation of AWS and Azure environments — compute, storage, networking and backups.

24/7 monitoring

Proactive monitoring and alerting on servers, services and cloud workloads, with defined response times.

Server & systems management

Patching, updates, hardening and health management for Windows and Linux servers.

Microsoft 365 & identity

Administration of Microsoft 365, email, identity and access, MFA and device policies.

End-user support

Remote helpdesk for your staff — onboarding, offboarding and day-to-day tickets, resolved to SLA.

Backup & continuity

Managed backup and recovery so your data and systems survive failure, ransomware or human error.

How we deliver it

Delivered entirely remotely from our Baku delivery center, with clear SLAs, monthly reporting and a named team you can reach on your timezone.

Explore our other services

Let’s talk about your setup

Tell us what you need and we’ll scope it — no obligation.